EFC Inc. is committed to protecting your privacy. This Privacy Policy and SMS Terms of Service explains how we collect, use, and safeguard personal information, specifically regarding our text messaging communications with employees, drivers, contractors, and business partners (collectively referred to as “Users”).
1. Mobile Communications & SMS Policy
EFC Inc. utilizes text messaging (SMS and MMS) to maintain clear, efficient, and secure operational tracking and routing with our workforce. These text messages enable seamless corporate and dispatch communications, allowing drivers and contractors to stay connected with EFC Inc. representatives.
Scope of Communications
Text messages sent by EFC Inc. may include, but are not limited to:
– Critical dispatch instructions, load details, and routing specifications.
– Safety alerts, weather updates, and emergency roadside notifications.
– Delivery confirmations, delivery delays, and schedule adjustments.
– Time-sensitive corporate announcements and administrative employment matters.
Opt-In and User Consent
By providing your mobile telephone number to EFC Inc., signing an employment or contractor onboarding agreement, or initiating communication with us via text, you explicitly authorize and consent to receive work-related text messages from EFC Inc. This includes operational updates sent via an automated dialing system. Providing consent is an operational tool and is not a condition of any commercial purchase.
Keywords and User Controls
– To Opt Out / Unsubscribe: You have the right to revoke consent and opt out of text messaging at any time. To stop receiving texts from EFC Inc., reply with the word STOP to any text message you receive from us. Upon receiving your request, we will send a single final automated text message confirming your opt-out status, and we will cease further SMS communication with your number.
– To Get Help: If you experience technical issues or require operational assistance regarding our text messages, reply with the word HELP to any message, or contact our support team directly.
Carrier Fees and Message Frequency
Standard text messaging and data rates may apply to text messages sent or received by you, according to the terms specified by your mobile network carrier. EFC Inc. is not responsible for any mobile fees, data usage overages, or other costs incurred from receiving or responding to these operational messages. Message frequency varies dynamically based on dispatch requirements, active loads, and your specific role within the company.
2. Data Privacy & Security Policy
EFC Inc. highly values the confidentiality of your personal identification data. Information collected through our text messaging channels or online web portals will be processed strictly for internal logistics, workforce safety, and business coordination purposes.
Strict Non-Sharing Disclosure:
Your mobile information, phone numbers, and opt-in data will NOT be sold, leased, rented, shared, or otherwise disclosed to third parties or affiliates for promotional, marketing, or advertising purposes.
Contact and Support Information
If you have questions regarding this policy, wish to update your listed contact details, or need to report a changed mobile number, please contact us immediately:
Email: compliance@efcinc.com
Phone: (209) 888-1499